It is not always posible to just call the AAG and “cut a deal” assuming you can even reach him or her by phone. Chapter 402 of the Government Code requires the OAG to provide each party or party’s attorney of record with written notice of the name, phone number, and fax number of the AAG who is the attorney of record in any case (and to supplement the information when changes occur). In the meantime, it is a good idea to keep a list of the direct extensions for the Assistant Attorney General’s in the offices in your area. Most AAGs will provide their direct lines to attorneys upon request. If you can’t get through by phone, send a fax instead, asking the AAG to call you. Include a message about which case you wish to discuss. This will enable the AAG to find the file and review it (probably for the first time) and have some knowledge of the circumstances of the particular case before she calles you back.